Where the revenue is
Already in your customer data.
Customers who passed on protection
They saw the product at delivery and said no in a high-pressure moment. That is rarely a final decision.
Cash buyers
No lender and no payment to fold coverage into, so protection was never really presented.
Factory warranty expiring
The risk just became real. This is when coverage makes the most sense to the owner.
Service customers without coverage
They are already paying for repairs, which is the best moment to talk about covering the next one.
You already paid to acquire every one of these customers. No new leads, no ad spend, no inventory. The service drive is usually the larger half: a store writes far more repair orders than it sells cars.
How it works
Four steps, none of them on your floor.
- 1
Identify eligible vehicles
Your sales and service data is matched to find customers with no coverage in place.
- 2
Outreach under your brand
Customers receive text outreach from your dealership, handled by an AI assistant with trained staff behind it.
- 3
The customer enrolls on their own time
Away from the finance office, with no pressure, through a digital checkout.
- 4
You earn on every contract
The dealership is paid a commission on each contract sold, remitted and funded.
Who does what
Clear roles, start to finish.
AGWS
Administers the products: forms, pricing, underwriting, claims and cancellations.
Drive Solutions
AGWS’s marketing partner. Runs the campaigns, the customer conversations and the enrollment.
Your dealership
Supplies the customer data, approves the products offered, and keeps its customer consents in order.
Elite FI Partners
Your agent. Sets the program up, reads the monthly numbers with you, and ties the production into your broader F&I and reinsurance strategy.
Zero showroom disruption
What it does not do.
Does not replace F&I
It works the customers F&I did not sell. It does not compete with the finance office.
Does not add staff
No hiring and no training burden. The outreach and enrollment are handled for you.
Does not add floor time
Nothing changes at delivery. Deal flow and delivery speed are untouched.
Does not add inventory or ad spend
These are customers you already sold. No new leads to buy.
What it does: turns a no at delivery into revenue after the sale, and extends the profit window from the deal into the years of ownership that follow.
Your numbers
What is sitting in your data today?
Enter your monthly volume. The close rates come from the program's own model, in three scenarios. These are estimates for planning, not a promise of results.
25
Added contracts a month
2.5 from retail customers, 22.5 from the service drive
300
Added contracts a year
Enter your commission to see dollars
90%
Share from the service drive
Customers you did not sell a car to this month
Compliance first
Outreach built to protect your brand.
Every message goes out under your dealership's name, so it has to hold up. Each store is registered with the wireless carriers as a brand through The Campaign Registry, and each type of message is registered as its own campaign, which keeps deliverability and trust scores high. The assistant recognizes every version of STOP, and outreach ends for customers who do not engage.
The program relies on the text consent your store already collects in the showroom. Before launch we will walk through how your dealership captures that consent, because it is the dealership that confirms it is in place.
Every conversation is recorded. When a customer raises something that belongs to the store, like a title question, it is flagged and routed to the people you name at setup.
Fully measurable
You will know within 60 days.
Eligible vehicle pool
The total size of the opportunity in your data.
Contact rate
Who the outreach is actually reaching.
Conversion rate
Who is buying.
Added gross
Real dollars from contracts that were previously dead.
PVR lift
The impact on the store, per retail unit.
Built for participation
Production that counts toward reinsurance.
Contracts written through AfterSale Advantage are AGWS contracts, and they are reinsurance and retro eligible based on aggregate volume. For a store already participating with AGWS, recaptured contracts add to the same book. We will show you how that fits your structure.
Getting started
Live in 15 to 30 days.
An AGWS dealer agreement
The program runs on top of it, so a store already writing AGWS is most of the way there.
The program agreement
A three-party agreement between the dealership, AGWS and Drive Solutions.
A data authorization
Permission for your DMS or data provider to share sales and service data. CDK, DealerTrack, Reynolds, Autosoft, Xtime and others are supported.
A dealership profile
Rooftops, average new and used sales, and repair orders per month.
Not writing AGWS yet? We can set that up at the same time. A store can also start with a pilot.
FAQ
Frequently asked questions about AfterSale Advantage
What is AfterSale Advantage?
AfterSale Advantage is an AGWS program that reaches customers after delivery who left without a service contract or other protection: customers who passed on it, cash buyers, owners whose factory warranty is ending, and service customers with no coverage. Outreach runs under the dealership’s brand and customers enroll digitally on their own time.
Does it disrupt our F&I process?
No. It never touches the deal. It works only with customers after delivery, and only with those who did not buy protection, so the finance office runs exactly as it does today.
What does it cost the dealership?
There is no added cost to run the program. The dealership earns a commission on each contract sold, remitted and funded, and the program covers the sales process and customer acquisition. As with any service contract, if a customer later cancels, the unearned portion of that commission is charged back.
Which products can be offered?
Vehicle service contracts, tire and wheel, lease protection, and bundled ancillary protection, all administered by AGWS. The dealership approves which products are offered to its customers.
Can a customer talk to a real person?
Yes. A sales support staff with product knowledge is available. Most buyers in the pilot data chose to complete the purchase through the digital experience.
How is opt-out handled?
The assistant recognizes every variation of STOP and honors it. Each dealership is registered with the carriers as a brand, each messaging use is registered as a campaign, and outreach ends for customers who do not respond after a set number of attempts.
What does the dealership need to have in place for texting?
The outreach relies on the customer consent the dealership collects in store. Under the program agreement the dealership confirms its customer data was lawfully collected and that the required consents for text, email and automated outreach are in place. Your agent will review this with you before launch.
What happens if a customer raises something unrelated, like a title issue?
Every conversation is recorded, and issues that belong to the dealership are flagged and routed to the contacts you name during setup, so a customer concern is never lost in the outreach.
How quickly will we know if it is working?
Results are reported monthly: the eligible vehicle pool, contact rate, conversion rate, added gross and PVR lift. If it is not producing, it shows within about 60 days. Launch typically takes 15 to 30 days, and a store can start with a pilot.
Can the production count toward reinsurance?
Contracts sold through the program are reinsurance and retro eligible based on aggregate volume. We will show you how it fits your participation structure. This is general information, not tax, legal or investment advice.
