Virtual F&I Department
Every deal matters, and so does the process behind it. That’s why we created NextGenFI, a full-service virtual finance department, creating a streamlined solution that focuses on process, consistency, and results. Designed to integrate directly into your existing operations, NGFI becomes a trusted extension of your team, working side by side with your store to elevate every aspect of the F&I process. Our certified finance professionals manage it all: submitting deals to lenders, securing approvals for your customers, presenting and selling finance products, and assisting with funding. We also help expand your lender base, giving you more flexibility and stronger deal structure options. Most importantly, compliance is built into every step, allowing your store to stay protected and audit-ready without slowing down the deal. NextGen is more than a short-term solution, it’s a more innovative, scalable way to strengthen F&I performance for the long haul.
Windshield Time | Deep Dive Podcast with NextGen F&I
Case Study: Virtual F&I in Practice
Independent dealerships often face challenges when it comes to building consistent, profitable F&I departments. Whether it’s due to staffing gaps, inconsistent process, or lack of compliance support, many stores struggle to reach their true potential. This case study highlights how one dealer turned it all around by partnering with the Virtual F&I program from Elite FI Partners and NextGen F&I.
The Starting Point: $400 PVR and Missed Opportunity
Before partnering with us, this mid-sized independent dealership was averaging around $400 per vehicle retailed, selling about 75 units a month. They had no full-time finance manager and no structured F&I process. Deals were inconsistent, and product penetration was low.
The Solution: Plugging in Virtual F&I
Elite FI Partners and NextGen F&I introduced a Virtual F&I structure designed to take over the finance process from start to finish. Our virtual finance manager submitted credit apps, worked with lender approvals, presented a full F&I menu to every customer, and supported the funding process.
We also implemented a waiver process that ensured every customer clearly understood what they were declining and what they chose to purchase. This brought transparency, compliance, and trust back into every deal.
The Results: 5x PVR and Long-Term Growth
Within 60 days, the dealership’s PVR jumped to $1,960. That’s an increase of $117,000 in monthly revenue—more than $1.4 million annually. But it didn’t stop there:
• Product penetration averaged over 2 products per vehicle
• A reinsurance program was launched and is now performing
• The sales team operated more efficiently without the pressure of handling finance
• The store now runs every deal with structure and consistency
Why It Worked
This wasn’t just about outsourcing F&I. It was about plugging in a complete solution that aligned process, presentation, compliance, and performance. The dealership didn’t need to recruit, train, or hope someone would figure it out. They got an experienced partner on day one.
Opening Opportunities for Dealers
Not every store wants to go fully virtual, and that’s okay. The Virtual F&I program is not about replacing your in-store people. It’s about creating options. For understaffed stores, struggling to scale, or simply not hitting the mark, this is a powerful tool you can deploy exactly where you need it most.
Within 60 days, the dealership’s PVR jumped to $1,960. That’s an increase of $117,000 in monthly revenue—more than $1.4 million annually. But it didn’t stop there:
• Product penetration averaged over 2 products per vehicle
• A reinsurance program was launched and is now performing
• The sales team operated more efficiently without the pressure of handling finance
• The store now runs every deal with structure and consistency
Get on the Waitlist for NextGen F&I
NextGen FI is transforming how dealerships manage finance. This exclusive service is in high demand, and we’re onboarding dealer partners one at a time to ensure quality, consistency, and results.
If you’re ready to elevate your F&I process, grow your lender base, and simplify compliance while delivering an exceptional customer experience — join the waitlist today.
We’ll reach out to schedule a discovery call and walk you through how NextGen FI can integrate into your store.