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Xzilon Appearance Protection

  • 8Steps

About

Welcome to the Xzilon Appearance Protection Training Module! This comprehensive module is designed to give you an in-depth understanding of the Xzilon Appearance Protection product, its coverages, liability limits, application process, and claims handling. By the end of this training, you will be well-equipped to confidently present and explain the benefits of Xzilon to your customers. What You’ll Learn: 1. Product Overview: • Introduction to Xzilon and its history in the aviation and automotive industries. • Key features of Xzilon Appearance Protection, including its unique carbon-ceramic polymeric coating with graphene. 2. Coverage Details: • Comprehensive exterior protection against environmental hazards such as UV radiation, acid rain, bird droppings, tree sap, and more. • Interior protection against stains, rips, tears, punctures, burns, and odors. • Additional coverage for alloy wheel cosmetic damage and minor dents and dings. 3. Limits of Liability: • Explanation of the limits of liability as outlined in the Xzilon warranty. • Understanding the conditions under which claims are covered and the exclusions that apply. 4. How the Product Works: • Detailed look at the science behind Xzilon’s molecular adhesion technology. • Benefits of the carbon ceramic polymeric coating with graphene for both new and used vehicles. 5. Application Process: • Step-by-step guide on how the Xzilon product is applied to both exterior and interior surfaces of the vehicle. • Importance of professional application by certified dealerships to ensure optimal protection and warranty coverage. 6. Claims Process: • Overview of the claims submission process, including online and phone options. • Key steps to take when a customer experiences damage covered under the Xzilon warranty. • Tips for effectively handling claims to ensure customer satisfaction.

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